The Code Compliance Monitoring Committee (CCMC) independently monitors compliance with the Code of Banking Practice to improve standards of practice and service in the Australian banking industry.
Since our formation in 2004, we have been committed to helping banks create a better banking experience for customers. Our service is free to consumers throughout Australia.
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We support banks to comply with the Code of Banking Practice in three main ways …
Meet the members of our Committee and our Secretariat staff who support our work.