Thirteen banking groups, comprising 18 banks, have voluntarily signed up to the Code of Banking Practice, which came into effect on 1 February 2014.
Together, these banks represent a significant and sizeable sector within the Australian banking industry: household deposits totalling $681 billion are held by code-subscribing banks and 95% of the retail banking market is covered by the Code.
|AMP Bank Limited|
|Australia and New Zealand Banking Group Limited|
|Bank of Queensland Limited|
|Bank of Sydney Limited (formerly Beirut Hellenic Bank)|
|Bendigo and Adelaide Bank|
|Citigroup Pty Limited|
|Commonwealth Bank of Australia (including its subsidiary Bank of Western Australia)|
|HSBC Bank Australia Limited|
|ING Bank (Australia) Limited|
|National Australia Bank Limited|
|Rabobank Australia Limited|
|Suncorp Metway Limited|
|Westpac Banking Corporation (including its subsidiaries St George Bank, Bank of Melbourne and Bank SA)|
 Australian Prudential Regulation Authority, June 2015.