Inquiry Reports

Media Release: Banks have answered the call by customers in financial difficulty, but more will need to be done before 1 July 2019 to be ready for the ABA’s new and enhanced Code

Australian banks have financial difficulty programs that, for the most part, meet the requirements under the 2013 Code of Banking

Media Release: Independent monitor investigates banks’ Code breach reporting

The independent Banking Code Compliance Monitoring Committee (CCMC) has today released a report examining, in detail, banks’ reporting of Code

Media Release: Fix direct debit problem now, compliance body tells banks

Customers continue to be frustrated by bank staff providing incorrect information about cancellation of direct debits, according to a report

CCMC Special Report: Access to Banking Services by Indigenous Customers

The Banking Code Compliance Monitoring Committee (CCMC) is pleased to release its Special Report into access to banking services by