Our purpose is to monitor and drive best practice Code compliance, through a collaborative approach with the banking sector and other key stakeholders.
The Banking Code Compliance Monitoring Committee’s Annual Report describes our work to realise this purpose between July 2017 and June 2018. It highlights:
- Breaches of the Code self-reported by banks.
- Data related to internal dispute resolution and requests for financial difficulty assistance.
- The CCMC’s work related to Code breach reporting and the cancellation of direct debits.
- Investigations into alleged Code breaches.
The Annual Report is available as a PDF via the link below.
Previous annual reports